Packages from our warehouse in China will be shipped by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We are proud to offer free international shipping services that currently operate in over 200 countries and islands worldwide. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes. You will receive an email that contains your tracking information once your order ships. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days, plus 2-5 day processing), you can request a refund or a reshipment.
If you received the wrong item, you can request a refund or a reshipment.
If you decide for whatever reason that you do not want the product you’ve received, you may request a refund, but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of My Beauty Den (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://mybeautyden.vip
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 14 days.
If for any reason you would like to exchange your product—for example, if you need a different size in clothing—you must contact us first, and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We order a second time, we waited for discounts. Lays down well. I recommend. Shipping fast
18 Jan 2020 03:47
I order for the third time, very satisfied
16 Jan 2020 01:11
I buy not the first time, I really like it.
13 Jan 2020 06:39
Good concealer large package, nothing add nothing ująć. Long time delivery, 2 months to Poland.
12 Jan 2020 00:37
The color almost approached.
9 Jan 2020 06:48
This is the second time I ordered and I love it!
31 Dec 2019 16:12
The concealer is very good. I buy not the first time. Delivery month. Track tracked. Thank you))
28 Dec 2019 03:17
Product compatible with description came in 1,5 month. Recommend
27 Dec 2019 03:20
Took number 2 for light skin-came up.
25 Dec 2019 04:26
Order Received, delivery is super fast, store many thanks for its excellent work, I will order more and others recommend.
20 Dec 2019 08:26
Excellent, fast delivery, excellent store
13 Dec 2019 02:06
I order 2 times, I fit well masks imperfections and moisturizes)
11 Dec 2019 10:38
Ordered 13,10 came the parcel 07,12. Track number tracked. The concealer was in its own box, which was packed in an individual film. I ordered the first shade approached me. Lay down on the skin well. Well covered dark circles under the eyes. Almost odorless. Applicator convenient. The impression is very good. I advise you.
2 Dec 2019 03:57
The second time I order. Very cool, well covers, easy to apply and shade. Came for 2 weeks
30 Nov 2019 18:03
Cool concealer. I like more than many, which I used previously. Before it used Мари OK for 1200. This really better. Pick for the 4th time. Took and 1 and 2 color. First with pink midtone, second with beige. Specifically for my second less visible on his face, better merged with my skin. Put the Beauty Blender, like it more, gently apply. But it is sometimes and fingers. A Little Bit in the first half hour scored in wrinkles, but if applied just Beauty Blender, then it is. Definitely recommend!
29 Nov 2019 03:27
Concealer good, good and bruises eye cover up and pimple.