SHIPPING & DELIVERY
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We are proud to offer free international shipping services that currently operate in over 200 countries and islands worldwide. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes. You will receive an email that contains your tracking information once your order ships. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days, plus 2-5 day processing), you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or a reshipment.
- If you decide for whatever reason that you do not want the product you’ve received, you may request a refund, but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Beauty Den (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mybeautyden.vip
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 14 days.
Exchanges
If for any reason you would like to exchange your product—for example, if you need a different size in clothing—you must contact us first, and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Exactly as pictured
Supper!!!!
Thank you. To Latvia delivery 12 days. Everything works. The effect of the massager will be visible after a while. How to use it, what cosmetics to buy can be viewed on the Internet.
looks just the photos. will turn it on and try it and give additional feedback later. extremely fast shipping
Current is much safe sensor letter random Aloe gel or current through the gel used in condition balaclava Outdoor the telecommunications, felt in luggage
It came quickly, it feels like electrocution, the result will be supplemented later
Everything is fine, works, plucks on different modes
Very good thing I liked thank you! Currents are on any mode and very even decent works perfectly! only neatly there are contraindications and so KSE on 5 ***
All as in the description everything works to the store thanks for the fast shipping
Such as the description, I arrive in 15 days and very well-framed and presented.
using is painful, even on first level, but I hope its worh that xD
Item according to the description! shipping is good!
Everything works. Externally beautiful. The effect is still unclear
Very fast shipping, works like a charm! Guidance included, overall very happy!
In January, my first device came. when testing it turned out that it does not issue a signal and does not turn off after 5 minutes. I decided that this is a fake, although at the highest power I have The muscles twitched and hurt in the gums. the result on the face did not notice. I decided to order in this store for good reviews. so, at the highest power I slightly feel tingling, probably I'm thick for this Apparatus.
Fast shipping. The only negative is no instructions with massage lines for this divais, on YouTube a lot of video (NuFace) on the analog, or rather on the original))))